Privacy Policy
Effective Date: March 1, 2026
Saratoga Digital Marketing LLC ("we," "us," or "our") operates Samantha, an AI-powered business assistant service available at samantha.saratogadigitalmarketing.com (the "Service"). This Privacy Policy describes how we collect, use, and protect your information.
1. Information We Collect
Account Information
When you sign up for Samantha, we collect your name, email address, phone number, and business details necessary to configure the service for your needs.
Business Information
To perform tasks on your behalf, Samantha may access business data you provide, including client lists, schedules, communications, and financial records. This information is used solely to deliver the services you've requested.
Communication Data
Phone calls, text messages, and emails processed through Samantha are logged to maintain continuity and improve service quality.
Payment Information
All payment processing is handled by Stripe. We do not store your payment card details. Stripe processes your information per their privacy policy.
2. How We Use Your Information
- Service Delivery: Performing the business roles Samantha is configured to handle for you
- Personalization: Learning your preferences, business workflows, and client details to improve performance
- Payment Processing: Managing subscriptions and billing
- Service Notifications: Sending task confirmations, alerts, and reports
- Support: Responding to your inquiries and troubleshooting issues
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We work with the following service providers who are contractually bound to protect your data:
- Anthropic — AI language model powering Samantha's intelligence
- GoHighLevel — CRM and communication automation
- Google Workspace — Calendar, email, and document management
- Stripe — Payment processing
- Supabase — Secure data storage
4. Cookies
We use only essential cookies required for authentication and session management. We do not use tracking, analytics, or advertising cookies.
5. Data Retention
Your data is retained for the duration of your active subscription. If you cancel your subscription, your data will be deleted within 30 days. You may request deletion at any time by contacting support.
6. Data Security
We implement reasonable technical and organizational measures to protect your information. All data transmissions are encrypted via HTTPS. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your data
- Export your data in a portable format
Contact samantha@saratogadigitalmarketing.com to exercise any of these rights.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 14 days before the changes take effect.
10. Contact Us
Saratoga Digital Marketing LLC
Email: samantha@saratogadigitalmarketing.com